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Popular pages
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Welcome | BDM Talk
Providing customer contact solutions around your business
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Meet our MD - BDM Talk
I sat down with our Managing Director, Sharon Powell, to ask about her inspirations, aspirations, the future of customer contact and what success for BDM means to her.
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Our Company - BDM Talk
Business Outsourcing Our mission: provide quality, reliable and affordable customer contact services tailored around our clients’ requirements. At BDM Talk, we pride ourselves on offering tailored sol...
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Meet The Team – Manager Business Outsourcing, Becca Crane - BDM Talk
Meet The Team We asked Becca Crane, our newly appointed Manager Business Outsourcing a few questions to get to know her better 1. What was your career background before joining BDM? Before joining BDM...
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What is the future of customer contact for your business? - BDM Talk
We explore the latest technologies in customer contact; video collaboration, live chat and chatbot. The future of customer contact for your business.
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Dos & Dont’s of Contact Centre on Hold Music & Messages - BDM Talk
An often forgotten aspect of a customers' contact centre experience falls by the wayside: the music or messages they hear while on hold. In this article, we evaluate the Dos and Don'ts of on-hold musi...