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Popular pages
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Work-at-Home Call Center | Remote Call Center Outsourcing | CustomerServ
The impact of the coronavirus pandemic (COVID-19) instantly brought to light the value of remote call center agents. Learn how companies have embraced work-at-home agent programs in their contact cent...
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Call Center Experts | Outsourcing Industry Leaders | Meet the Team | About CustomerServ®
We helped build the foundation for today’s call center and business process outsourcing (BPO) industry, revolutionizing the way “success” is defined in an outsourcing partnership.
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What is an Omni-Channel Call Center (and Why Does It Matter to Your Business)?
Learn about omni-channel and multi-channel call centers and how they differ between their function and structure and why omni-channel could work best for your business.
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Financial Services Call Center | Outsourcing for Financial Technology & Banking Sector
Financial institutions have turned to CustomerServ for guidance on outsourcing vendors that specialize in prime and subprime banking, credit cards and consumer loans.
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How the New Normal Impacts Retail: Contact Center Customer Service Issues, Best Practices, and
In today’s post-COVID-19 pandemic world, the contact center continues to be the “front office” for brick-and-mortar and online retailers. What is the future of retail customer service contact centers?...
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Wireless & Mobility Outsourced Call Centers | CustomerServ
CustomerServ’s Wireless & Mobility outsourced call centers are staffed with experienced customer service and technical support problem-solvers who are skilled at turning complex issues into effortless...