-
Robot Challenge Screen
A more effective and personal experience: how Findomestic is revolutionizing its CX
After the initial trial period, the project was a runaway success. Statistics showed that the call abandonment rate ...
-
About | Interactive Media - English
About Interactive Media
Interactive Media is at the leading edge of conversational omnichannel Virtual Agents, interacting with customers in free-form dialog for a delightful experience.
Founded more ...
-
Omnia | Interactive Media - English
OMNIA
OMNIA is Interactive Media’s Conversational AI solution for an exceptional customer experience. OMNIA, integrated with your Contact Center, delights your customers, relieves human agents from ro...
-
PhoneMybot | Interactive Media - English
the gift of voice
PhoneMyBot includes all that’s needed to interact with your bot by voice, using the telephone or recorded messages, with ready-made integrations with the telephone network, speech se...
-
Everything You Always Wanted to Know About Voicebots* (*But Were Afraid to Ask) | Interactive Media
August 6, 2020
Voice is undoubtedly the most used communication channel – among people, but not only. Voice is increasingly being used to interact with machines. There is a body of research indicating...
-
Resources | Interactive Media - English
Sep 29, 2023
Gabriele Fuso, Telephone flows manager at Findomestic “For a company like Findomestic, where customers are central to...read more
Sep 5, 2020
Luca Avarello, Head of Intelligent Transport ...