Net Promoter System & Net Promoter Score | Bain & Company

Building on the Net Promoter Score, the Net Promoter System provides a reliable way to focus an entire organization around earning...

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net promoter score, NPS, nps score, net promoter score calculation, net promoter system, Bain & Company

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01:26

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67.5%

Popular pages

About the Net Promoter System | Bain & Company
Bain’s Net Promoter Score has evolved into much more than a metric. It has become a management system, an entire way of doing business.
Understanding the System | Bain & Company
Net Promoter® is more than a score—it's a way of doing business.
Measuring Your Net Promoter Score | Bain & Company
Sustained value creators have Net Promoter Scores two times higher than the average company.
Three Types of Net Promoter Scores | Bain & Company
Seasoned Net Promoter practitioners rely on three types of scores: competitive benchmark, customer relationship and experience.
Bain Certified Net Promoter Score℠ Benchmarks | Bain & Company
NPS Prism is a unique NPS benchmarking tool for CMOS, CCOs, and CX managers that helps you propel your company’s growth and outpace the competition.
Net Promoter System Resources | Bain & Company
The payoff of the Net Promoter System® is substantial, but so is the commitment. We’re here to help.