OP360 - A better way to outsource

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• The role of technology in improving customer satisfaction - OP360

  Technology is changing the way people interact with businesses and brands. As a result, it’s also changing the way people expect to be treated by those brands.  Harvard Business Review identifi...

• Step-by-step overview of an outbound calling process - OP360

  Outbound calling is common in every business marketing strategy. Even though there are more modern channels to choose from, outbound calls are undeniably effective. That’s why they are still carried.....

• Careers - OP360

  Join us We know the impact a great work environment can have. From mutual respect and commitment to professionalism and a bit of fun, we strive to make every team member feel like they are crucial to ...

• Four factors that could cause negative customer experience - OP360

  Bad customer service puts your potential business opportunities at risk. Here are the factors you should look at to avoid negative customer experience.

• Inbound marketing and cold calling: What's the difference? - OP360

  Inbound marketing and cold calling are both methods to find potential customers. These two approaches are some of the most effective strategies to help your business grow.

• About Us - OP360

  About OP360 About OP360 We are a US-headquartered BPO providing nearshore and offshore support to ambitious companies. We are a US-headquartered BPO providing nearshore and offshore support to ambitio...