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Homepage | The Pensions Ombudsman
What’s involved? If your complaint is something that we can deal with, there are four stages to our complaint process. Interested in volunteering? We have a volunteer network of over 200 pension profe...
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Making a complaint | The Pensions Ombudsman
Read more Our phone lines are open. If you wish to make a complaint, please download and complete the application form found in the 'Submit a Complaint' section and email to CentralSupportMailbox@pens...
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Contact us | The Pensions Ombudsman
The Financial Conduct Authority (FCA) Toggle accordion The Financial Conduct Authority (FCA) oversees the conduct of individuals and companies who provide financial services. If you w...
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Submit a complaint | The Pensions Ombudsman
If your complaint has been determined by the Ombudsman, find out what happens next. Publishing Determinations We publish all Determinations on our website. The name of the party being complained about...
- About us | The Pensions Ombudsman
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Responding to a complaint | The Pensions Ombudsman
Dealing with complaints If the complaint is within our jurisdiction and we decide to allocate it to one of our Adjudicators to investigate, we will tell you, the complainant and any other party to the...